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Advanced Warehouse Management

Program Objectives:

By the end of the program, participants will be able to:

  • Identify causes of problems and opportunities for improving warehouse operations.
  • Develop key performance indicators and benchmark warehouse performance.
  • Outline a proper framework for selecting a warehouse management system.
  • Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
  • Understand some advanced concepts in warehousing; such as, cross docking and product returns.
  • This Program is designed for:

    Those who are involved in the warehousing function, both at the operational and supervisory levels. In particular, warehouse managers, operations managers, account handlers and customer service staff among others. The course is ideal for those who need to build on their warehousing experience to acquire expertise that will make them ready to assume higher positions in warehousing.

    Program Outline:

    Importance of Warehousing Warehouse Cost Calculations
  • Why Have a Warehouse?
  • Types of Warehouses
  • Fundamentals of Warehouse Operations
  • Warehouse Organizations and Job Descriptions
  • Capital Costs
  • Operating Costs
  • Calculating Handling and Storage Costs
  • Investment Analysis
  • Warehouse Activity Profiling Warehouse Management Systems
    (WMS)
  • Customer Order Profiling
  • Item Activity Profiling
  • Inventory Profile
  • Activity Relationship Profile
  • Due Diligence in WMS Selection
  • Expected Baseline Functionality and
    Differentiators
  • WMS versus ERP
  • Preparing the RFP
  • Implementation of WMS
  • Measuring and Benchmarking
    Warehouse Performance
    Special Topics in Warehousing
  • Benchmarking Warehouse Operations
  • Warehouse Performance Measures
  • Warehouse Performance Gap Analysis
  • Reverse Logistics/Product Returns
  • Cross Docking
  • Lean Warehousing
  • Using Competencies in the Warehouse
  • Pre-requisites

    None:
    Duration : 2 days

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