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Strategic Human Resources Management

Program Objectives:

By the end of the program, participants will be able to:

  • List the main cycles in Human Resources and the critical steps in each.
  • Define strategic HR management and draft an HR strategy.
  • Explain the vital signs which should be constantly monitored in Human Resources.
  • Quantify employee morale and determine a formula for calculating it objectively.
  • Differentiate between types of turnover and determine how each should be calculated.
  • List the main types of performance management and appraisal rating systems and how and when to use each.
  • This Program is designed for:

    Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR as well as those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function.

    Program Outline:

    The Main Cycles in Human
    Resources Management
    Employee Turnover
  • HR Strategy Cycle
  • Recruitment and Selection Cycle
  • Training and Development Cycle
  • Performance Management Cycle
  • Compensation and Benefits Cycle
  • Turnover versus Attrition (Gross and Net
    Turnover)
  • Analyzing Turnover: How Should the Data
    be Interpreted?
  • Healthy versus Unhealthy Turnover: When Is
    Turnover Good for the Organization?
  • Strategic HR Management Managing Employee Performance
  • Situation Analysis
  • HR Visions and Missions
  • HR Strategic Goals
  • Critical Success Factors in HR
  • Key Result Areas and Key Performance
    Indicators
  • Core Competencies and Core Values
  • Tangible versus Intangible Appraisal
    Systems
  • Samples of Best (and Not So) Practices
  • Management by Objectives (MBO)
    Systems
  • Competency-Based Appraisals
  • 180 degree and 360 degree Systems
  • Forced Ranking and the Bell Curve:
    Advantages and Warnings
  • Measuring Human Resources
  • Measuring HR Strategies: The Main KPIs
  • Human Resources versus Human Capital
  • Return on Human Capital (ROHC) and Cost
    of Labor (COL)
  • Human Value Added (HVA) and Profit per
    Employee (PPE)
  • Employee Morale and Employee Satisfaction
    Indexes
  • HR Scorecards and Dashboards
  • Pre-requisites

    None:
    Duration : 3 days

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