Find a Program

Resolving Contractual Claims and Disputes

Program Objectives:

By the end of the program, participants will be able to:

  • Identify and avoid causes for contractual claims and change orders.
  • Recognize the different types of claims and how to prevent and/or deal with each type.
  • Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation.
  • Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders
  • This Program is designed for:

    All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract.

    Program Outline:

    Why Claims Occur - The Red Flags Claims
  • Situations Causing Costly Claims
  • Contractor Practices that Cause Claims
  • Owner Practices that Cause Claims
  • Causes Associated with: Contract Documents,
    Contract Awards, Contract Administration and
    Claim Settlement Procedures and Practices
  • Nature of Claims
  • Types of Claims
  • Claims Process
  • Quantification of Damages
  • Types of Damages
  • Liquidated Damages
  • Actual Damages
  • Other Considerations
  • Contractors Objectives Dispute Resolution
  • Profits
  • Fair and Unfair Practices
  • Keeping Records
  • Negotiation
  • Arbitration
  • Litigation
  • Alternative Dispute Resolution (ADR)
  • Contracts in Progress Case Study
  • Avoiding Problems
  • Know Your Contract
  • General and Special Terms
  • Factual Background of the Project
  • The Project Events
  • Discussion of the Project; Problems
    and Responsibilities
  • Pre-requisites

    Duration : 3 days

    Inquiry Form
    Select course*
    Mobile No*
    Email Id*
    © Copyright 2009 Business Excellence Institute. All rights reserved